Services

Voice Services

Enhance your business communication with our advanced Voice Services, designed to offer crystal-clear call quality and reliability. Whether you need to integrate voice calls into your applications, set up virtual contact centers, or build sophisticated IVR (Interactive Voice Response) systems, our platform provides the scalability and flexibility you need. With features like call recording, conferencing, voicemail, and call forwarding, you can create personalized and seamless voice experiences for your customers.

Our voice APIs make it easy to build and deploy voice communication services across multiple devices and platforms. Handle large volumes of inbound and outbound calls with ease while maintaining superior call quality. We ensure global connectivity through our network of carrier partnerships, so your calls reach customers wherever they are, without delays or drops.

In addition, we offer real-time analytics to monitor call performance, duration, quality, and user behavior. You can optimize call handling, identify trends, and make data-driven decisions to improve the customer experience. From enterprise-level contact centers to simple voice-enabled applications, we provide the tools and infrastructure to scale and grow your voice services alongside your business.

Below is an example call flow taken from our portal(click to enlarge):

Phone Numbers

Manage and provision phone numbers with ease through our highly flexible and global-ready platform. Whether you need local numbers to establish a presence in new markets, toll-free numbers for customer support, or mobile numbers for SMS and voice communications, we provide a wide range of options to meet your needs. With phone numbers available in over 100 countries, you can easily scale your communication services to any region, ensuring you're always connected to your customers, wherever they are.

Our platform allows you to manage phone numbers programmatically via our API, simplifying processes like number purchasing, porting, and releasing. You can assign numbers to specific departments, track usage, and integrate with your CRM or customer support systems for seamless handling. Features such as call forwarding, SMS capabilities, and voice response can be easily configured to suit your business's unique requirements.

We also offer number masking services for businesses that want to protect customer privacy during calls or messaging. This is ideal for industries like ride-sharing or delivery services, where direct customer-agent communication is needed, but privacy concerns are paramount. With flexible plans and easy integration, our phone number solutions can scale with your business's growth and communication needs.

DID Ordering Portal Example (click to enlarge):

API Gateway

Our robust API Gateway serves as the backbone for integrating communication functionalities into your applications. Whether it's messaging, voice, video, or a combination of all three, our API Gateway simplifies the development process, enabling you to launch and scale your services quickly. With a secure, reliable infrastructure, our API Gateway handles high-traffic demands while maintaining low latency and high availability.

The API Gateway supports multiple protocols and provides built-in tools for authentication, load balancing, and routing. This ensures that your communication services remain resilient under peak loads, and you're able to handle concurrent users without sacrificing performance. Use our APIs to build advanced communication workflows such as real-time video conferencing, messaging bots, or automated voice alerts, all from a single platform.

Our API documentation is detailed and developer-friendly, providing everything you need to get started quickly. Our platform supports multiple programming languages and SDKs, so whether you're building web apps, mobile apps, or IoT solutions, you can easily integrate powerful communication features. With analytics and monitoring built-in, you'll have real-time insights into your API usage, performance, and uptime.

Our API Documentation is available here: https://apidocs.ahoi.net/

Fax and Fax Devices

At Ahoi, we provide robust fax solutions that integrate seamlessly with your VoIP system. Our Fax-to-Email service simplifies the process by allowing users to send and receive faxes directly through their email, eliminating the need for traditional fax machines. For businesses looking to expand their offerings, we also provide a dedicated portal that enables easy fax service reselling, helping you grow your customer base with minimal effort.

In addition to our digital fax services, Ahoi offers advanced Fax ATA (Analog Telephone Adapter) devices, which allow you to send and receive faxes over IP networks with complete reliability. These devices are perfect for businesses transitioning from traditional phone lines to modern VoIP systems, ensuring that your faxing operations remain uninterrupted.

At Ahoi, we are committed to delivering 100% reliable fax services, whether through digital platforms or ATA hardware. Our solutions are built for flexibility, ensuring that your business can efficiently handle all your faxing needs, no matter how you choose to operate. With Ahoi, you get the best of both worlds: modern digital faxing and rock-solid reliability over VoIP.

Visual Designer

With our Visual Designer, anyone regardless of technical expertise can create and manage communication workflows visually. Our drag-and-drop interface allows you to easily configure messaging sequences, voice call flows, customer engagement paths, and more, without writing any code. This tool is perfect for both developers who want to speed up the design process and non-developers looking for an intuitive way to manage communications.

The Visual Designer offers pre-built templates for common communication scenarios, such as appointment reminders, customer surveys, and order confirmations. You can customize these workflows or build your own from scratch to suit your unique business needs. Once created, workflows can be deployed instantly, and changes can be made on the fly without disrupting ongoing services.

Analytics and testing tools are integrated within the designer, allowing you to track how users interact with your communication processes. A/B test different messaging flows, optimize IVR responses, or refine SMS sequences all from one interface. This flexibility ensures you can constantly iterate and improve your customer engagement strategies, making communication more effective and personalized.

Visual Designer Portal Example (click to enlarge):

Cloud Compute

Our Cloud Compute platform is designed to provide high-performance, scalable infrastructure for businesses that need reliable and secure cloud services. Whether you are hosting web applications, deploying communication servers, or running large-scale data processing tasks, our compute platform offers the power and flexibility you need. Built on industry-leading hardware and optimized for speed, our cloud infrastructure ensures minimal latency and maximum uptime.

With flexible deployment options, you can choose the right configuration for your specific needs, whether it's virtual machines, containers, or serverless architecture. We offer seamless integration with our communication services, making it easy to scale your infrastructure as your application grows. Enjoy pay-as-you-go pricing, so you only pay for the resources you use, ensuring cost-efficiency.

Our platform also provides robust security features, including end-to-end encryption, firewall management, and DDoS protection. You'll have full control over your cloud environment, with access to comprehensive monitoring and management tools that help you optimize performance and costs. With 24/7 support and a global network of data centers, we ensure your applications are always up and running, no matter where your users are located.

Virtual Machine Ordering Portal Example (click to enlarge):

White Label

Our White Label solutions allow businesses to rebrand and resell communication services under their own brand name. Whether you want to offer SMS marketing, voice services, or API access to your customers, we provide the backend infrastructure, while you control the customer-facing experience. Customize everything from the user interface to pricing models, allowing you to tailor your offerings to fit your brand's identity.

Our white-label platform is perfect for businesses looking to expand into new markets or add new revenue streams without the need to build complex infrastructure from scratch. We provide a fully managed solution, including infrastructure, maintenance, and scaling, so you can focus on growing your business while we handle the technical details.

With support for billing and customer management, you can easily manage your customers' accounts, monitor usage, and generate reports. Our white-label service includes comprehensive training and support, ensuring you and your team are fully equipped to manage the platform. Take advantage of our reliable and secure infrastructure to build your own communication services without the hassle.

You can upload a logo, set colors, set your own domain name, setup multiple pricing sets and setup billing with stripe or paypal. Below is an example white label configuration from our portal(click to enlarge):

Software as a Service (SaaS)

Our Software as a Service (SaaS) offerings provide businesses with ready-to-use communication solutions that require no infrastructure management. Whether you're looking for a messaging platform, voice services, or collaboration tools, our SaaS products enable you to deploy powerful communication systems in minutes, without the complexity of server management or API integration.

Our SaaS solutions are designed for businesses of all sizes, from startups to enterprises, and offer features like automated workflows, real-time analytics, and seamless integration with other business tools like CRM systems. With our user-friendly interfaces and pre-built templates, you can quickly set up and start using the services, while our cloud infrastructure ensures scalability and reliability.

Security and compliance are built into every aspect of our SaaS offerings, ensuring that your data and communication are protected. Our platform is compliant with global standards such as GDPR and HIPAA, making it suitable for businesses in industries like healthcare, finance, and e-commerce. Whether you're launching a marketing campaign, building a customer support center, or managing internal communications, our SaaS solutions provide the flexibility and performance you need to succeed.