Terms

Terms of Service

Last Updated: September 4, 2024

Welcome to Ahoi LLC ("Ahoi," "we", "us," or "our"). By using our communication services, APIs, and other related services (the "Services"), you agree to these Terms of Service (the "Terms"). Please read them carefully.

1. Acceptance of Terms

By accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws. If you do not agree to these Terms, you may not use the Services.

2. Description of Services

Ahoi LLC provides communication services, including but not limited to voice, messaging, and video APIs that allow businesses to build and deploy communication solutions.

3. Account Registration

To use our Services, you must create an account. You agree to provide accurate and complete information during the registration process and keep your account information up-to-date. You are responsible for all activities that occur under your account, including maintaining the confidentiality of your credentials.

4. Use of Services

    - You may use the Services for lawful purposes only.
    - You are responsible for ensuring that your use of the Services complies with all applicable laws and regulations, including those related to privacy and data protection.
    - You may not misuse the Services, including attempting to access or use the Services in a way that violates any security measures, interferes with other users, or compromises the performance of the Services.
    - We reserve the right to suspend or terminate your account if we believe you are in violation of these Terms.

5. Fees and Payment

You agree to pay the fees associated with your use of the Services in accordance with the pricing and payment terms outlined on our website. Fees are non-refundable unless otherwise specified in a written agreement.

We may change our pricing from time to time, and we will notify you of any changes in advance.

6. API Usage

Ahoi provides APIs that allow you to integrate our Services into your applications. By using our APIs, you agree to adhere to the following conditions:

    - You may not reverse engineer or attempt to extract the source code of the APIs.
    - You must comply with our rate limits and usage guidelines, as described in our API documentation.
    - You must not use the APIs in a manner that could harm or disrupt our Services or infrastructure.

7. Intellectual Property

The Services, including all content, features, and functionality, are owned by Ahoi LLC or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Services without our prior written consent.

8. Data Privacy and Security

We are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and protect your information. By using our Services, you consent to the collection and use of your data as described in our Privacy Policy.

We employ reasonable security measures to protect your data, but we cannot guarantee that our Services will be free from unauthorized access or breaches.

9. Service Availability and Maintenance

We strive to ensure that the Services are available 24/7; however, there may be instances where the Services are unavailable due to maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to notify you of planned outages in advance.

We are not liable for any disruption or unavailability of the Services caused by factors beyond our control, including third-party service interruptions or force majeure events.

10. Limitation of Liability

To the maximum extent permitted by law, Ahoi LLC and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if we have been advised of the possibility of such damages.

In no event will our liability exceed the total amount you have paid to Ahoi LLC for the Services in the six months preceding the event giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Ahoi LLC and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or related to your use of the Services or your violation of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our users or business interests. You may terminate your account by discontinuing use of the Services and deleting your account.

13. Changes to Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by email or through the Services. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms will be resolved in the state or federal courts located in San Francisco, California, and you consent to the exclusive jurisdiction of such courts.

15. Contact Information

If you have any questions about these Terms, please contact us at: support (at) ahoi.net